Ericsson is hiring 2nd Level Operations Assistant in Dhaka 2020.
Ericsson is now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities
You will help with Assurance support activities
- Incident management
- Troubleshooting
- You will assist with Problem management
- System administration
- And you will work with Billing operations
- Reporting as per request
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
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Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
Location:
BangladeshBenefits
Check the official link
Eligibilities
- Bachelor level, in engineering (IT, Telecom) or related major
- Around 3 years’ experience of deploy system test and troubleshooting.
- Knowledgeable in IT system and support
- Experience in handling the financial and technical report
- ISEB/ISTQB software testing qualifications would be an advantage
- Knowledge of Managed Service telecom operations practice
- Knowledge sharing and collaboration skills
- Ericsson knowledge
- English skills
- Delivering results & meeting customer expectations
- Analyzing
- Creating & innovating
- Applying expertise & technology
Application Process
Apply online through the given link
Apply nowOfficial linkTo get more exciting opportunities like this, at your fingertips, install the Youth Opportunities Mobile App here from your cellphone!