Wipro Limited is looking for Administrator 2024 in Dhaka
Job Responsibilities:
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Requirements :
- Functional Competencies/ Skill
- Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
- Systems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment – Competent
- Technical knowledge – knowledge of the various devices/ network etc which the administrator have to service – Expert
- Behavioral Competencies
- Problem solving
- Execution excellence
- Passion for results
- Collaborative working
Eligible Regions: Bangladesh
Application Process
To apply click on ” Apply Now ” or Visit the official link.
Apply nowOfficial link
