Wipro is looking for Administrator 2024 in Dhaka
Job Responsibilities:
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
- Ensure timely response of all the tickets raised by the client end user.
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction.
- Provide application/ user access as per client requirements and requests to ensure timely solutioning.
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer.
Wipro Limited is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Requirements:-
Functional Competencies/ Skill
- Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
- Systems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment – Competent
- Technical knowledge – knowledge of the various devices/ network etc which the administrator have to service – Expert
- Behavioral Competencies
- Problem solving
- Execution excellence
- Passion for results
- Collaborative working
Application Process
To apply click on ” Apply Now ” or Visit the official link.
Apply nowOfficial linkFor Further Queries
Visit the official link.
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