VELVET is searching for Customer Service Manager 2021 in Dhaka
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities:
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold a team to those goals
- Resolve customer conflicts and handle escalation procedures
- Manage Social Media queries and manage online orders
Biggest Clothing Retail Brand in Bangladesh. They are focusing on Fashion Supply chain in all over Bangladesh.
Location:
BangladeshBenefits
Check the official link.
Eligibilities
- Bachelor’s degree or equivalent experience
- 2+ years’ of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Must have work experience in eCommerce and retail sectors
Application Process
To apply, visit the Official link or click on the Apply now.
Apply nowOfficial linkFor Further Queries
Check the official link.
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