Therap BD is looking for Oncall Specialist 2023 in Dhaka
Job Responsibilities:
- Monitor system infrastructure using various monitoring tools to track system performance, server health, network traffic, and application status on a 24x7x365 basis.
- Perform initial troubleshooting and diagnostics to identify and resolve issues within their scope, utilizing knowledge of system administration, network engineering, and application support.
- Collaborate and communicate with other teams during incident resolution, escalate when necessary, and provide comprehensive documentation of the issue.
- Continuously review and update monitoring configurations, alert thresholds, and escalation procedures to adapt to changes in the infrastructure and application landscape.
Therap (BD) Ltd. is a US-based Software Company registered in Bangladesh, operating since 2004. We have our office in Dhaka, Bangladesh, and affiliate offices in the USA and Canada. Therap provides Software as a Service (SaaS) to government and private organizations globally that serve people with intellectual and developmental disabilities.
Location:
BangladeshBenefits
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Eligibilities
Job Requirements:
- Basic understanding of Linux operating systems and command-line interface is required.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Willingness to work in shifts, ensuring 24x7x365 coverage (nights, weekends, and holidays) and be available for Oncall duties as required.
- Familiarity with monitoring and diagnostic tools, such as log analyzers, performance monitoring applications, and network analysis tools.
- Troubleshooting and problem-solving skills, strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
For Further Queries
Visit the official link.
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