SITA is looking for Account Manager 2021 in Dhaka
As an Account Manager, you are accountable for driving the commercial & sales engagements in SITA. You will own the customer relationship, by becoming the trusted advisor to the client. You need to have a System Integration Service mindset; excellent in develop clients and maintain solid relationships with clients to continuously identifying, pursuing and closing business opportunities.
What You Will Do
- Manage Airports, Airlines and Government accounts in renewing existing business opportunities as well as creating new opportunities for SITA.
- Develops a successful commercial development strategy for the country
- As a Commercial head oversee day-to-day operations and win new business.
- Represents the company externally with government, statutory/regulatory bodies and business partners/allies
- Develops and implements internal systems for logistics, commercial and financial information flows in cooperation with headquarters.
- Manage and build relationships with clients; become the trusted advisor for them; ensure customer loyalty and highest level of customer satisfaction
- Gain deep understanding of the customer’s business needs and use this to identify opportunities and plan for the continued development of SITA’s business
- Develop, maintain and execute ongoing Account Development Plans reviews to ensure full alignment, focus and quality on priorities, that all growth potential is identified and addressed.
- Build sales pipeline for future growth with close collaboration with Marketing for demand generation; ensuring qualified marketing leads are converted to sales accepted leads for pipeline growth; ensure sales forecasts are accurate and up-to-date
- Work with a virtual team of individuals from Business Development, Solution Design, Commercial Management, Bid Management, Pricing Management functions, etc
- Identify resource needs from other functions, plan and engage resources, manage the team effectively
- Communicate key economic drivers, macro- and microeconomic trends internally to increase awareness and adopt to new situations, also externally, to clients to address potential new business opportunities
- Obtain required business approvals, including presentation at BAB
- Maintain clear visibility of the status of all commercial, delivery and operational aspects of the account, and drive the resolution of issues through the relevant process owners
- Ensure full compliance in all internal and external dimensions of the business
- Support cash collection related activities by taking lead or resolving commercial issues that may cause non-payment
SITA is the world’s leading specialist in air transport communications and information technology. SITA don’t just connect the global aviation industry. It applies decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
Location:
BangladeshBenefits
SITA offers holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.
Eligibilities
• Extensive experience in sales function; preferably within the Air Transport Industry or IT sector
• Experience in building client relationships at C- Levels
• Experience in financial management of projects, putting together bids for new work and negotiating and agreeing to contracts.
• Achieving revenue growth of the client portfolio
• Achieving or exceeding sales targets
• Proven successful experience in business development and pipeline management
• Experience in facilitating and driving account development plans
• Positive customer service experience
• Deep understanding of IT services sales and business offerings
• Experience in aviation industry is highly preferred
• Excellent sales skills and sales leadership capabilities; exceptionally strong negotiation and consultation skills
• Familiar with the key metrics and drivers of value creation for ATI
• Familiar with business realities within the geography/sector he/she is responsible for
• High level of knowledge of the client’s business needs and how to create a winning value proposition
• Good understanding of competitors’ business models, offering, strengths and weaknesses
• Solid skills in account development planning and management methodology; knowledge of Miller Heiman or similar methodology
• Strong financial and commercial knowledge and acumen
• Good understanding of contract structure and legal environment
Application Process
To apply, visit the Official Link or Apply Now.
In case of issues with uploading your CV or accessing the application system, please contact @ [email protected]
