Shopify is looking for Retail Solution Engineer 2024.
Job Description :
- Support our sales and partner teams through various channels and engagements.
- Share your learnings and best practices with the rest of the Retail team, constantly improving and iterating to be a trusted advisor on our ever-expanding Shopify platform and ecosystem.
- Advise merchants (including their development partners) on technical solutions to ensure optimum business success on the platform.
- Create customised product demos and proofs of concept for use in live or recorded virtual client demonstrations.
- Explore creative ways to extend and develop on the platform, and respond to inquiries about our APIs.
- Mentor and coach the sales team on the technical aspects of Shopify.
- Act as an advocate and trusted advisor for the merchant at all times, bringing your insights and knowledge to our product teams.
- Build bidirectional relationships with various teams within Shopify, including Product teams, Launch, Service Delivery, Sales, Merchant Success, Risk & Legal, and others.
Benefits
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Eligibilities
Job Requirements :
- 3-5+ years of experience in Retail, B2B, or commerce related pre-sales solutions engineering.
- Expertise in unified/omnichannel commerce, retail/point of sale systems, Shopify, regional specific commerce applications, ecosystems, and integrations.
- Strong enterprise-level client communication skills and a proven track record in stakeholder management.
- Excellent troubleshooting and analytical skills along with a desire to tackle challenges head-on.
- A mindset aligned with experimentation, continuous learning, and teaching, with the ability to support our growing enterprise retail customers, partner agencies, and internal teams.
- In-depth understanding of retail and omnichannel best practices, including the process of migrating from other platforms to Shopify.
- Proficiency with web APIs (GraphQL), enterprise retail solutions, order management systems, inventory management systems, middleware development, and front-end development.
- Strong time management and prioritisation skills, with the ability to simultaneously support a diverse portfolio of merchants.
- Proven ability to thrive in a fast-paced, dynamic environment, with a growth mindset and a high level of adaptability.
For Further Queries
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