Robi Axiata Limited is hiring Manager, MFS & channel Management 2021 in Dhaka
Key Accountabilities
- Manage, demand/forecasting of MFS & Digital service associated platforms BP, BC & Cross Functional initiatives of CAPEX/OPEX/Rev share/Group
- Service Process Automation & Dash board for smooth operational excellency.
- Define, plan and manage MFS & Digital service associated,M-commerce, Ecommerce,App store Services platform transformation from physical platforms to private/public Cloud
- Keep synergy with regulatory, Customer experience, Finance, Strategy ,Network plan/ops, EPMO & respective business owners to implement regulatory process, policies and change management
- Think, act , absorb and apply innovative approach/solution/experience/automation/optimization to reduce CAPEX or OPEX or GTM
- Implement best practice of platform roadmap, API availabilities & publishing , Omni access channel enablement , performance management, Service delivery
- Support cross functional projects where above domains have dependencies
- Ensure change management and configurational changes for the above domains
- Monitoring & performance KPI management of different access channel (SMS,USSD,IVR,WEB/WAP)
- Conduct product demand, segmentation positioning, viability, competition, regulatory and profitability analysis for current and future MFS products and services
- Help to create the local ecosystem roadmap.
- Supervise the team to manage and coordinate technical deliverables and readiness for product and services with IT/Network.
- Articulate the customer interface/experience & business users requirement specifications into user requirement specifications
- Develop technical standards, frameworks or guidelines required for service quality to meet the business demand aligning management goal.
Robi Axiata, the 2nd largest mobile network operator in Bangladesh currently owned by two major stakeholders being Axiata and Bharti Airtel. In this company, Axiata of Malaysia holds a major controlling stake of 61.82%, Bharti Airtel of India holds 28.18%, and remaining 10% stake is hold by investors in DSE and CSE
Location:
BangladeshBenefits
To learn more, please visit the Official Link.
Eligibilities
Academic Qualifications:
- B.Sc./MSC in Information Technology/Telecommunications/Computer Science/Engineering from any reputed university.
Specific Skills Required
- Mobile Financial Service partner integration
- Requirement analysis; RFP /RFI; Business Case support and 3rd party communication and project management.
- M-technology & VAS
- BD apps architecture, topology and integration framework
- Basic web service API understanding, Payment GW integration
- OTT service integration
- Strategic & innovative thinking, negotiation skills, customer centricity, teamwork Orientation, problem solving, communication
Application Process
To apply, please visit the Official Link or click on Apply Now
Apply nowOfficial linkFor Further Queries
To learn more, please visit the Official Link.
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