Quantanite is looking for Associate – Night Shift 2023 in Dhaka
Job Responsibilities:
- Recognize, attain, and/or exceed the clients’ objectives.
- Provide outstanding customer service by addressing inquiries, resolving complaints, and
- providing accurate information in a timely manner.
- Respond to consumer inquiries in a professional and courteous manner.
- Escalating essential and urgent customer issues related to department(s)
- Bridge communication gap between customer and the management
- Assist customers in navigating services, and policies, answering their questions, and
- providing relevant guidance.
- Creating invoices from Sales Orders & Vendor Emails
- Additional responsibilities may be added as the needs of the business change
Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity.
Location:
BangladeshBenefits
visit the official link.
Eligibilities
Job Requirements:
Required Skills, Background & Attributes: Education Background:
-Graduate from any University. Candidates with a background in BBA & CSE are preferred in the role.
Functional/Technical Competency (Aptitude):
-Basic Computer Skills ( knowledge of Spreadsheet, Excel, Word, Google Suite);
-Ability to research information from web-based/offline platforms;
-Excellent Typing Speed (about 40 WPM).
Eligible Regions: Bangladesh
