Qatar Airways is hiring Sales Operations Agent 2022 in Dhaka
Job Responsibilities:
- Adhere to Standard Operating Procedures (SoPs) for sales operations functions established to ensure alignment to QR’s global sales/sales operations principles.
- Maintain customer database for all customer segment and provide customer-friendly, value added instruction to key trade customers, QR sellers and manage the communication with internal stakeholders to ensure an effective coverage of a customer perspective.
- Prepare DSRs and liaise with Finance on reconciliation of sales.
- Provide five star support to contracted Corporate accounts by maintaining active communication regarding customer offerings and product enhancements through regular eNL.
- Handle multi-products and services as required by the business
- Handle all sales operations activities including (but not limited to) Reservations and Ticketing, Refunds, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
- Issuance and re-issuance of tickets.
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Location:
BangladeshBenefits
Check the official link
Eligibilities
- Bachelor’s Degree
- 1 year of similar work experience
- Experience in reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis
- Should be Fluent in English & local language.
- Good knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general