Optimizely is looking for Senior Technical Writer 2024 in Dhaka.
Job Responsibilities:
- Organize, design, and create end user and developer documentation, including API and SDK documentation as well as developer walkthroughs.
- Translate complex technical topics into clear, concise language and create effective visual aids.
- Adhere to style guide standards.
- Follow product release cycles and collaborate with product/engineering teams to determine the impact on existing documentation or need for new documentation.
- Assess documentation quality and recommend revisions to scope, format, and content.
- Manage multiple projects, including documentation for major product launches, and communicate progress to stakeholders, documentation team, and manager.
- Develop and maintain in-depth and up-to-date knowledge of Optimizely software products and function as a documentation expert for the company who can reliably write documentation for any product.
- Actively contribute to team meetings, including retrospectives and style guide meetings.
- Mentor less experienced team members regarding best practices and industry knowledge.
- Coordinate process improvement initiatives, such as content migration, updating old documentation, dashboard creation/maintenance, and style guide revisions.
- Provide and receive peer review feedback.
Location:
BangladeshBenefits
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Eligibilities
Job Requirements:
Knowledge and Experience:
- Bachelor’s Degree in English, Technical Writing, Technical Communication, Computer Science, or equivalent, required.
- 3-7 years of related documentation experience in a fast-paced or Agile environment.
- Competency in at least one programming language and experience with code repositories, with a solid understanding of Git and version control best practices
- Proficient with Markdown and HTML.
- Ability to grasp technical concepts quickly, curious to learn new technologies.
- Understanding of Agile software development processes, including writing user stories and managing tasks in an iterative environment.
- Strong communication skills, including writing, editing, and diagramming.
- Knowledge of Standard American English grammar and technical writing style norms.
- Ability to listen actively and ask relevant questions.
- Ability to work as a productive team member to handle multiple concurrent projects, prioritize work under pressure, work independently to research, plan, and manage projects, adhere to team processes.
- Proactively determine methods and procedures on new or special assignments.
- Creatively consider potential solutions, resolve issues, and work directly with subject matter experts
Education:
- Bachelor’s Degree in English, Technical Writing, Technical Communication, Computer Science, or equivalent, required.
- 3-7 years of related documentation experience in a fast-paced or Agile environment.
- Experience with Cloud/Saas/PaaS
- Experience with ReadMe, Zendesk Guide, Jira, Confluence, and Snagit.
- Ability to read code using multiple languages.
- Proficiency in HTML and CSS.
- Experience with OpenAPI Specification (Swagger)
For Further Queries
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