Ericsson is looking for Second Level Operations Specialist 2021 in Dhaka
Job Context:
They are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution, and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities:
Involved in helping with Assurance support activities
- Incident management
- Assist with Problem management
- System administration
- And you will work with Billing operations
Ericsson helps their customers enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale. Their comprehensive portfolio ranges across Networks, Digital Services, Managed Services, and Emerging businesses; powered by 5G and IoT platforms.
Location:
DhakaBenefits
Check the official link
Eligibilities
- Bachelor level, in engineering (IT, Telecom) or equivalent
- 6+ years experience in Charging system/ Billing system/ Programming experience/ Switches, Routers, PS Core, System Admin
- Knowledge of Managed Service telecom operations practice
- Ericsson knowledge
- English skills
- Delivering results & meeting customer expectations
- Analyzing and working with people
- Crafting & innovating
- Applying expertise & technology
