Ericsson is looking for MS Chief Operating Officer 2022, in Dhaka Bangladesh
Job Responsibilities:
- Lead all aspects of managed services (MS) delivery and profitability for each specific customer to ensure contractual requirements are satisfied and contracts are profitable
- Act as a customer representative, performing periodic customer meetings to identify ways to improve customer relationships and secure internal priorities and quality performance by Ericsson
- Ensure financial and operational performance monitoring and reporting to drive improvement
- Establish WLA with the operations delivery team and ensure the team is fulfilling customer obligations
- Secure and handle external operational agreements between delivery organizations and the customer, taking accountability for all solutions delivered to the customer
- Support the Account in contractual renegotiation or pre-sales.
- Identify and drive potential sales opportunities/add-on sales for the Network contract.
- Engagement with Managed Services teams to plan and coordinate.
- Handle contracts to ensure accurate scope, change procedures, invoice flow, and compliance, avoiding over or under delivery.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Location:
BangladeshBenefits
Visit the official link
Eligibilities
- Education: appropriate education as per the MA and BA.
- Min years of experience: 10 years of relevant experience
- Demonstrated ability in BSS, OSS and Cloud technologies.
- Solid understanding of Ericsson Service Delivery Portfolio for Managed Services.
- Technical and/or functional skills: GSM & CDMA Knowledge, Telecom Service Network, Service Application characteristics, Implementation & integration of processes. People Management, Presentation Skills, Customer Relationship Management.
- Delivering results and meeting customer expectations.
For Further Queries
Visit the official link
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