CSG is hiring Technical Consultant II 2022 (Remote)

CSG is hiring Technical Consultant II 2022 (Remote)

Job Responsibilities:

• Provide technical support for a variety of CSGi’s software/ hardware-based solutions
• Deliver a high quality of customer service
• Maintain close and effective interaction with internal teams
• Provide on-site support and professional services to strategic customers
• Participate in customer solution design and project planning
• Install and commission customer solutions
• Conduct solution acceptance testing and handover
• Design and deliver customer training
• Create and maintain customer support documentation
• Provide internal and customer reports/metrics

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.