Checkpoint Systems is hiring Customer Service Officer 2022 in Dhaka
Job Responsibilities:
- Check order receive status daily basis.
- Issue & send PI within 24 hours to vendors.
- Update vendors over mail & phone.
- Follow up for payment received from vendors’ end & afterward proceed for bulk production.
- Follow up with commercial for shipping document preparation.
- Follow up with the production team for making goods ready on time.
- Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth workflow.
- Supports marketing and sales initiatives.
- Provides feedback regarding the increase/decrease of business as a base for appropriate management decision-making.
- Follow up with the Supply Chain department for the smooth material issue.
- Maintains records and reports in an organized manner.
- Follow the Team leader’s decision as well as the company’s rules & regulations
Checkpoint Systems is a global leader in EAS and RFID solutions for the retail industry, encompassing loss prevention and merchandise visibility solutions in a growing omni channel environment. A division of CCL Industries, Checkpoint Systems is the only vertically integrated RF/RFID solution provider for retail. With consumer demands accelerating at an extraordinary rate driven by technology, Checkpoint delivers intelligent solutions – bringing clarity and efficiency into the retail environment anytime, anywhere. Through a unique offering of software, hardware, labels, tags and connected cloud-based solutions, Checkpoint optimizes retail operations and efficiencies with real-time intuitive data delivered throughout the supply chain and in-store resulting in improved profitability and an enriched consumer experience. Checkpoint’s intelligent retail solutions are built upon 50 years of radio frequency technology expertise, innovative high-theft and loss prevention solutions, market-leading software, RFID hardware and comprehensive labeling capabilities to brand, secure and track merchandise from source to shelf.
Location:
BangladeshBenefits
Check the official link
Eligibilities
Experience Requirements :
- At least 1 or 2 years of customer service experience, knowledge in the apparel/Garments Accessories/Packaging Industry get preference.
Job Requirements:
- Age 23 to 30 years
- Clear concept regarding the apparel industry
- Must have skill in email correspondence.
- Proficient in computer operation like Windows, MS Office, Excel, Powerpoint, Microsoft Outlook, etc.
KSA’s:
- Time management skills – self-motivator and work to strict deadlines
- Flexible team player
- Behaves with tact, sensitivity and responsibility in dealing with both internal and external parties.
- Excellent communication skills with clients and team members.
- Ability to grow and maintain customer relationships.
- Formal customer service training will be an added advantage.
- Process Orientation
- Eye for details
