BAT is looking for E-Commerce Officer 2021 in Dhaka

BAT is looking for E-Commerce Officer 2021 in Dhaka

The role is responsible for supporting the business and our retail customers. You will collaborate closely with IDT to monitor and maintain the B2B web platform by identifying and resolving technical issues that impact our customers and identify strategies to help support our agenda. You will also assist in crafting reports, summarizing e-commerce sales/orders for the replenishment agents and our internal business.

Responsibilities:

• Handle, analyze and draw conclusions on specific ecommerce critical metrics.
• Collaborate closely with our digital technology team to identify, communicate and resolve e-commerce system, technical and performance issues
• Work collaboratively with Commercial Marketing & IDT teams to outline business and customer requirements for our ecommerce platforms.
• Develop and optimize campaigns and activities using creative A/B testing, segmentation and personalization to optimize the efficiency of digital activities.
• Optimize & use digital platform assets & collaborate with internal teams to deliver a brand centric user experience.
• Analyze all ecommerce website performance and recommend improvements to enhance customer experience and website performance
• Run external suppliers/agencies scope of work within agreed budgets and handle delivery of all requirements On Time and In Full to the defined quality expectations.
• Support the creation and summarizing of our e-commerce sales and orders

British American Tobacco plc is a British multinational company that manufactures and sells cigarettes, tobacco and other nicotine products. The company, established in 1902, is headquartered in London, England. As of 2019, it is the largest tobacco company in the world based on net sales.