Standard Chartered is looking for Relationship Manager 2024 in Dhaka.
Job Responsibilities:
Financial/Sales
- To achieve set targets in terms of building assets and liabilities set forth in Job Objective.
- To manage the assigned Priority portfolio through relationship management.
- To increase the client base of the branch.
- To capitalize on cross-sell opportunities.
Service Quality
- To provide high quality service to Priority Clients.
- To achieve set targets in terms of service standards for client transactions.
- To show a significant development of service quality levels across the Branch as measured NPS. To log Client complaints into CEMS and keep track for their solutions.
Operations
- Own and drive Customer Due Diligence, Reputation Risk, Anti-Money Laundering, Sanction and FATCA initiatives.
- Establish Risk Recognition and Compliance Culture in the branch.
- Ensure Control Environment is robust enough to receive Satisfactory Audit Ratings.
- Ensure proper documentation for Retail Banking products for all clients and keep the error rate within acceptable level.
- Ensure proper documentation for Dormant/ Unclaimed Account Regularization.
- Provide service/ answer enquiries to the clients over the counter and over telephone.
Operational Risk/ Administration
- Assist the BM for the branch security management and coordinate with Property as and when required.
- Assist the BM to ensure that branches maintain all the records that are auditable for good audit rating.
- Assist BM to ensure that proper signage is in appropriate place.
- Assist BM to ensure the awareness of business continuity plan among the departments.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Requirements:
- Minimum Bachelor’s degree.
- Minimum 1-2 years of experience.
Role Specific Technical competencies:
- MS Office
For Further Queries
Visit the official link.
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