Standard Chartered Bank is looking for Associate Director, Client Management 2024 in Dhaka.
Job Responsibilities:
- Perform end-to-end orchestration across all processes and services managed by Client Management.
- Engage clients throughout process, ensuring seamless delivery and client experience.
- Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
- Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Responsibilities:
- Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience.
- Ability to positively engage and build rapport with clients.
- Strong writing and presenting skills in English.
- Problem solver: looks for solutions and finds ways to progress despite blockages.
- Strong drive to deliver.
- Has a clear understanding of the client needs being serviced.
- Ability to work independently without direct supervision and able to cope with pressures from tight deadlines.
- A team player with good interpersonal skills.
- Risk & AML certified as stipulated by Bank policy (role based).
For Further Queries
Visit the official link.
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