Standard Chartered is looking for Relationship Manager 2024 in Dhaka.
Job Responsibilities:
Financial/Sales:
- To achieve set targets in terms of building assets and liabilities set forth in Job Objective.
- To manage the assigned Priority portfolio through relationship management.
- To increase the client base of the branch.
- To capitalize on cross-sell opportunities.
- To communicate with clients and potential clients for sales opportunities.
- To help and organize sales promotions (Campaigns, presentations, seminars, exhibitions, etc.) in co- ordination with the Branch & other sales channels.
- To ensure cost minimization/ control environment.
Service Quality:
- To provide high quality service to Priority Clients.
- To achieve set targets in terms of service standards for client transactions.
- To show a significant development of service quality levels across the Branch as measured NPS. To log Client complaints into CEMS and keep track for their solutions.
Operations:
- Own and drive Customer Due Diligence, Reputation Risk, Anti-Money Laundering, Sanction and FATCA initiatives.
- Establish Risk Recognition and Compliance Culture in the branch.
- Ensure Control Environment is robust enough to receive Satisfactory Audit Ratings.
- Ensure proper documentation for Retail Banking products for all clients and keep the error rate within acceptable level.
- Ensure proper documentation for Dormant/ Unclaimed Account Regularization.
- Provide service/ answer enquiries to the clients over the counter and over telephone.
- Initiate the increasing, decreasing, rescheduling and renewal of Over Draft limit.
- Act as Client Service Executive/BOSM as and when required based on Approved DOA.
- Conduct Need Based Conversations and create sales opportunities.
- Act as a custodian of Prime keys as and when required in the branch.
Operational Risk/ Administration:
- Assist the BM for the branch security management and coordinate with Property as and when required.
- Assist the BM to ensure that branches maintain all the records that are auditable for good audit rating.
- Assist BM to ensure that proper signage is in appropriate place.
- Assist BM to ensure the awareness of business continuity plan among the departments.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Skills and Experience
- Ms Office
Qualifications
- Minimum Bachelor’s degree.
- Minimum 1-2 years of experience.
For Further Queries
Visit the official link.
Disclaimer: Youth Opportunities spreads opportunities for your convenience and ease based on available information, and thus, does not take any responsibility of unintended alternative or inaccurate information. As this is not the official page, we recommend you to visit the official website of opportunity provider for complete information. For organizations, this opportunity is shared with sole purpose of promoting “Access to Information” for all and should not be associated with any other purposes.
