Augmedix Is looking for Operations Support Specialist 2024 in Dhaka.
Job Responsibilities:
- Ensuring accurate data collection from MDSs (Quinyx) to determine day-to-day shift coverages and coordinating with the MDSs for timely arrival.
- Keep oversight over Zendesk tickets, Click-up, and Slack for timely escalations both internally and external
- Transport arrangement coordination for the scribes with the help of the facilities team and validating transport claims.
- Keeping track of day-to-day operational data & analytics and updating them on appropriate trackers.
- Presenting monthly updates to internal stakeholders and planning on mitigating variances.
- Coordinating with various departments to collect and collate data to meet the security compliance standards and help with conducting security compliance audits.
- Coordinating with US stakeholders for day-to-day operational and new implementation updates.
- Creating and updating operational SLAs & SOPs.
- Assist with troubleshooting key connectivity issues.
- Maintaining an end-to-end EHR credentialing request process
- Ensuring a robust EHR activation, maintenance, and troubleshooting process.
- Drive efficiency optimization, resource utilization, business process development, and tools utilization
Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Requirements:
- Graduation (Bachelor’s) from a recognized, reputed & accredited university
- Minimum 1-2 years of relevant work experience (Operations and Project Management would be an advantage)
- Any other Professional certifications (globally recognized) will be considered
- Required-Moderately expert in Microsoft Office (Word, Excel, Powerpoint) and Gsuite (Docs, Sheets, Forms)
- Optional-Good knowledge of systems, applications, networks, infrastructure, security & compliance
- Optional-Good knowledge of various resource management portals (Lucidchart, Confluence, Smartsheet)
For Further Queries
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