Quantanite is looking for IT Associate 2023 in Dhaka.
1. Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units
2. Handling day to day IT related activities.
• Asset maintenance (laptops and other electronic devices)
• Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement
• Set up user accounts, permissions and passwords
3. Setting up computer OS & security measures (antivirus, firewall, active directory).
4. Maintain & troubleshoot Windows server, AD, email services
5.Liaison with user to ensure that requests or problem reports have been satisfactorily handled
6.Protect Data in internal computing systems from un-authorized users and viruses
7. Monitoring resource utilization and performance of infrastructure components and ensuring 24×7 service availability
8. Implementing and troubleshooting of security rules on firewall system (Fortinet/Cisco)
9. Screen the IT Ticketing Application and provide the related solutions get to the users in time with accuracy as per SLA
10. Responsible for LAN and WAN maintenance by keeping close liaison with ISP
11. In association with HR, taking all necessaries actions for exit employee, completing Technical Clearance Process
Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Requirements:
Required Skills, Qualification & Background:
- CCNA certification will be added advantage
- Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
- Basic knowledge in Active Directory System, Server, email service etc.
- Knowledge on LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products
- Good interpersonal-communication skill to deal with people at all levels
- Computer literacy in MS-Office (Word, excel, PPT, Visio)
Personality traits:
- Disciplined and organized.
- Quick learner.
- Positive attitude
- Target & deadline oriented
- Attention to detail
Role-specific requirements:
- 0-2 years of experience is preferred in relevant field.
- Experience in ISP/ICT service/MNC/ Group of companies is preferred
- Fresh graduate can also apply
