Robi Axiata Ltd is looking for Manager, Customer Lifecyle Management & International Business 2023 in Dhaka
job Responsibilities:
- Aggregate and synthesize data from multiple sources to analyze customer usage behavior and pro-vide the most relevant offers.
- Initiate analytical research to drive ARPU growth through improved targeting and the creation of new and enhanced propositions
- Locate and develop new process improvement opportunities in line with revenue growth opportuni-ties and customers’ engagements.
- Follow up on campaign modalities with necessary checking and controls to eliminate redundancy in campaign target segment for communication along with proper rewarding.
- Based on historical data and analysis results suggest more accurate context for a customer to trig-ger an offer
- Provide insights on high level impacts of a campaign/activity immediately after the launch.
- Convert the insights into meaningful and actionable segments
- Investigating social structures using network Analysis
- Follow-up regular micro campaigns and incorporate findings with future segmentation
- Energize, excite and motive people to ensure ownership and departmental delivery
- Coach the functional team members to ensure that effective leadership practices are championed across the functional unit
- Create and lead a performance-based culture.
Robi Axiata Limited (Robi) is a subsidiary company of the Asian telecom giant, Axiata Group Berhad, based in Malaysia. The other shareholder in the entity is Bharti Airtel International (Singapore) Pte Ltd.
Location:
BangladeshBenefits
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Eligibilities
Educational Requirement:
- Bachelor/BBA/MBA Or, B.Sc/ M.sc from a reputed University
Experience Requirement:
- 4 years of experiences in the relevant field
For Further Queries
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