Optimizely is looking for System Administrator (Customer Success) 2023 in Dhaka
Job Responsibilities:
- Work with project managers, business system analysts, and directly with users to gather requirements and build out solutions
- Create and maintain documentation in partnership with the Enterprise Architect and business system analysts on enterprise systems and integrations
- Create and maintain documentation in partnership with IT, cross-departmental teams, and business system analysts related to process and operations
- Test new functionality/enhancements
- Prepare for system downtime and system updates
- Provide training on new features and functionality as needed
- Identify gaps in process, operations, and systems
- Work with IT Infrastructure, enterprise system subject matter experts, and other resources to review technical designs and project plans for fit and purpose
- Understand what processes and business drivers the enterprise systems support in each organization and cross-functionally
- Understand the data flows between systems
- Develop and maintain trust cross-departmentally
- Research, pilot, and recommend emerging technology to support Enterprise Systems Architect
- Support provisioning/deprovisioning manually or through automation
- Participate in security and compliance audits and implementation of policies
Optimizely is an American company that provides digital experience platform software as a service. Optimizely provides A/B testing and multivariate testing tools, website personalization, and feature toggle capabilities, as well as web content management and digital commerce.
Location:
BangladeshBenefits
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Eligibilities
Required Experience:
- 2 or more years’ experience with enterprise architecture (ex: CRMs) and the software that tech companies use on the “office” side (example: third-party connectors, data enrichment tools, etc)
Behavioral Expectations:
- Ability to identify work that supports company objectives and maintain focus on business outcomes
- Clear communication of risk and impact when making change
- Solve problems with a LEAN, pragmatic and iterative design philosophy
- You teach yourself new skills and systems
- Continuous improvement: self, systems, processes
- Ability to balance fixes and improvements
- Self-manages backlog and daily workload
- Honesty when things go wrong (they will), and a plan to prevent the same thing from happening again
- Problem solving mindset (we don’t look to blame, but to prevent future mistakes)
- You create your own experiments to find solutions or answer questions or your do research to find answers
- Transparent communication: status of work in flight, creating documentation of current state, educational tidbit sharing
- Diplomacy, negotiation, and development of complex relationships
- Maintain intellectual and emotional curiosity
- Break down deliverables into smaller parts in tickets
- Self-managed work/personal life balance
- Good communication skills – verbal, written, and listening
- Fair, objective, and data-driven in decision making
- Ability to identify work that supports company objectives and maintain focus on business outcomes
- Clear communication of risk and impact when making change
- Solve problems with a LEAN, pragmatic and iterative design philosophy
Application Process
To apply, click on “APPLY NOW” or visit the official link.
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