Nuport is looking for Customer Service Representative (Female) 2022 in Dhaka
Responsibilities:
- Manage inbound customer communications – Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success – Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge – Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.
- Track interactions in CRM – Record customer interactions in the internal system for cross-functional awareness and relationship development.
Details:
- Location: Banani, Dhaka
- Salary: BDT 12,000 – 18,000/Month
- Bonuses: Two annual festival bonuses
- Hours: 40 Hours/Week
- Weekend: Fridays and Saturdays
- Start Date: 2nd Week Of November 2022
Nuport is a full-stack supply chain automation platform. We are building individual tools and APIs used by companies involved in distribution such as manufacturers, distributors, and e-commerce brands. These operator-friendly tools will enable companies to digitize and automate repetitive supply chain tasks and provide an environment to make data-driven decisions without the learning curve of a traditional ERP. Our tools are designed for every member of the supply chain journey from the salesperson, to delivery planners, to warehouse reps, to drivers.
Location:
BangladeshBenefits
- Be part of an incredible technology team
- Solve a major infrastructure problem
- Learn processes from a team of distribution domain experts
- Build a career in product-centric services
Eligibilities
- Bachelor’s degree or equivalent
- 1-2 years of proven experience in supporting client success in enterprise companies
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above-and-beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
Application Process
To apply, click on “APPLY NOW” or Visit the official link.
Apply nowOfficial linkFor Further Queries
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