• Dhaka

VELVET is searching for Customer Service Manager 2021 in Dhaka

The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.

Responsibilities:

  • Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
  • Establish performance benchmarks and hold a team to those goals
  • Resolve customer conflicts and handle escalation procedures
  • Manage Social Media queries and manage online orders

Biggest Clothing Retail Brand in Bangladesh. They are focusing on Fashion Supply chain in all over Bangladesh.

Location:

Bangladesh

Benefits

Check the official link.

Eligibilities

  • Bachelor’s degree or equivalent experience
  • 2+ years’ of customer service
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Must have work experience in eCommerce and retail sectors
Eligible Regions: Bangladesh

Application Process

To apply, visit the Official link or click on the Apply now.

Apply nowOfficial link

For Further Queries

Check the official link.
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