Augmedix is looking for Desktop Support Engineer 2021 in Dhaka
About the Role:
Supporting corporate and wireless and physical network infrastructure and clients including desktop support tasks. Support system uptime and maintenance for services and devices within the Augmedix organization.
We are honored to be recognized as a Red Herring Top 100 Company. We are creating a metrics-driven company culture that empowers employees to innovate, to learn about new technologies, to grow their careers, and to help each other to succeed. We want to challenge you with open-ended and complex problems and provide a mission-driven environment to help you achieve success and to improve patient health.
Responsibilities:
- Installation and troubleshooting of Windows, Mac & Linux Based Operating Systems, Applications and Security Patches.
- Experience on basic hardware assembling and troubleshooting.
- Network (LAN) connection setup and troubleshooting for a computer.
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
- Knowledge on basic network protocols and configurations (i.e. Static routing, BGP, NAT, DHCP).
- Inventory Management (Hardware, Software, Licensing).
- Monitoring, Reporting and Documentation.
Augmedix converts natural clinician-patient conversations into precise medical documentation and offers live support, including referrals, orders, and reminders, allowing clinicians to focus on what matters most, caring for patients. Augmedix services are trusted by over one dozen American health systems and hundreds of independent clinicians supporting medical offices, clinics, hospitals and telemedicine. Augmedix has been documented to save clinicians 2–3 hours per day, increase productivity by as much as 20%, and improve clinician work-life balance over 40%.
Location:
BangladeshBenefits
Check the official link
Eligibilities
- Experience working with the following systems: Windows Server and Desktop Environments, Mac Workstations, Android OS, VMWare ESXi, Cisco/Meraki Networks.
- CCNA or 3+ Years information technology experience (Hardware Troubleshooting and Networking).
- Knowledge of security policy requirements in a HIPAA environment preferred.
- Experience in a fast-paced, quickly-growing startup environment.
- Willingness to work on a 24/7 shift basis. The primary shift will be the Nightshift (Bangladesh Time).
- Bachelor of Science in Computer Science and Engineering, Information Technology or Equivalent.
For Further Queries
Check the official link
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