BAT is looking for E-Commerce Officer 2021 in Dhaka

BAT is looking for E-Commerce Officer 2021 in Dhaka

The role is responsible for supporting the business and their retail customers. You will collaborate closely with IDT to monitor and maintain the B2B web platform by identifying and resolving technical issues that impact our customers and identify strategies to help support their agenda. You will also assist in crafting reports, summarizing e-commerce sales/orders for the replenishment agents and their internal business.

ROLE POSITIONING AND OBJECTIVES

As an E-commerce officer, you will work closely with various e-commerce platforms for the organization. You will be responsible for creating platforms to engage with targeted communities and users to the achieve the desired outcome set by you and the team.

What You Will Be Accountable For

• Handle, analyze and draw conclusions on specific ecommerce critical metrics.
• Collaborate closely with our digital technology team to identify, communicate and resolve e-commerce system, technical and performance issues
• Work collaboratively with Commercial Marketing & IDT teams to outline business and customer requirements for our ecommerce platforms.
• Develop and optimize campaigns and activities using creative A/B testing, segmentation and personalization to optimize the efficiency of digital activities.
• Optimize & use digital platform assets & collaborate with internal teams to deliver a brand centric user experience.
• Analyze all ecommerce website performance and recommend improvements to enhance customer experience and website performance
• Run external suppliers/agencies scope of work within agreed budgets and handle delivery of all requirements On Time and In Full to the defined quality expectations.
• Support the creation and summarizing of our e-commerce sales and orders

British American Tobacco plc is a British multinational company that manufactures and sells cigarettes, tobacco and other nicotine products.